Nordstrom Rack

Nordstrom Rack reviews

Good
Good: 8.7/10
21,690 customers have rated this store since 2014
Customer Certified
Nordstrom Rack
  • Address: 1212 S. Flower St., Suite 300 Los Angeles, CA, 90015, UNITED STATES

Nordstrom Rack ratings

Summary

  • Overall rating
    8.7 /10
  • Would shop here again
    8.9 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you’re looking for
    8.5 /10
  • Product selection
    8.5 /10
  • Clarity of product information
    8.6 /10
  • Product availability
    8.7 /10
  • Prices relative to other online retailers
    8.5 /10
  • Design of site
    8.6 /10
  • Shipping charges
    7.5 /10
  • Variety of shipping options
    7.8 /10
  • Charges stated clearly
    8.9 /10
Truck Icon

After order has been received

  • Order tracking
    9.0 /10
  • On time delivery
    8.9 /10
  • Customer support
    8.8 /10
  • Product met expectation
    8.5 /10
Reviews

Customer reviews for Nordstrom Rack

  • 8/10 Review by: JLWCOQ

    I have past purchases that would have qualified for rewards (both instore and online). Either I didn't notice or it was not clear how to earn points. Honestly don't know if the prompt during check out was added since summer 2016 or whether I just...

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Lolo

    One pair of shoes a poor fit....One pair of booties is great....

    Truck Icon
    Full review
  • 10/10 Review by: Verified customer

    Reasonable price for aMazing brands

    Shopping Cart Icon
    Full review
  • 9/10 Review by: Verified customer

    I purchased a pair of jeans. They were hip huggers. Need higher waist returned and already ordered different pair.

    Truck Icon
    Full review
  • 10/10 Review by: Jo Jo Co

    As an international customer from Australia I have never been disappointed by any purchase from Nordstrom or Nordstrom Rack. Rest assured that you will receive quality items at a reasonable or heavily discounted price. Shipping costs can sometimes...

    Truck Icon
    Full review
  • 8/10 Review by: Rachel

    There was some glitchiness when I would go back, items in my cart disappeared and then reappeared. Also the back button wouldn't always save my results when I had previously selected narrowing results. Everything else worked well!

    Shopping Cart Icon
    Full review
  • 6/10 Review by: Verified customer

    Checkout was a hustle but Ms. Diane from customer care was of great help. I would have quit without her.

    Shopping Cart Icon
    Full review
  • 9/10 Review by: Verified customer

    Everything OK

    Shopping Cart Icon
    Full review
  • 8/10 Review by: Ray

    Honestly been a fan of the site. I've only had problems with an order once and the people I called were rather accommodating. I think the site should probably organize items into more sub-categories (IE: Chelsea style boots should be a separate...

    Shopping Cart Icon
    Full review
  • 8/10 Review by: Verified customer

    always enjoed Nordstrom rack.

    Shopping Cart Icon
    Full review